PRIVACY POLICY FOR COULDAI APP

Last updated: July 26, 2023

Welcome to our CouldAI app! We respect your personal information and privacy, and will do our best to ensure the security of this information. When using our app, we may collect and use your relevant information. This Privacy Policy aims to explain to you how we collect, use, store, and share this information, as well as the access, update, control, and protection methods we offer you when using our app.

This privacy policy applies to all services provided by our app. When you download, install, use, access, or browse our app or use any of our services, it means you agree that we will use and protect your personal information in accordance with this privacy policy.

I. Information We May Collect

We may collect and store non-personal identifiable information you provide, including but not limited to:

  1. User device information: including device model, operating system, unique device identifier, hardware settings, application version number, software and hardware attributes, etc.

  2. Log information: including detailed usage of our app and services, such as login time, access date, pages and photos browsed.

  3. User-uploaded photos: Photos within your phone that you choose to upload.

II. How We Use Your Information

We may use your information for the following purposes:

  1. Provide services: The main function of our app is to generate interior design diagrams automatically on the server side through the photos you upload, for your viewing.

  2. Improve our services: We may use your device information and log information to understand, maintain, and improve our services.

  3. Security guarantee: We may use your information to protect the safety of our app and users, such as preventing fraud, malicious software, and security incidents, and protecting data security.

III. Information Storage and Security

We have a duty of confidentiality for your information. Unless required by law or your explicit permission, we will not disclose or provide your information to any third party.

We will take various security measures to ensure the safety of your information. All information is stored on secure servers and encrypted in our internal network.

IV. Your Rights

You have the right to access and change your personal information when using our services, which can be done through the system settings of the app. If you find that your personal information is incorrect, you have the right to ask us to correct it.

If we refuse your request to access and change the information, we will explain the reason for the refusal.

V. Changes to the Privacy Policy

We may revise the terms of this privacy policy from time to time, and such revisions form part of this privacy policy. If such revisions result in a substantive reduction in your rights, we will notify you in a conspicuous place on the homepage or by sending an email or private message before the revisions take effect.

In such cases, if you continue to use our services, it means you agree to be bound by the revised privacy policy.

VI. Account Cancellation

If you no longer need to use our app or want to delete your account, you have the right to choose to cancel your account. After the account is cancelled, we will stop providing you with products and services and, at your request, delete your personal information unless otherwise provided by laws and regulations.

Please note that once the account is cancelled, it cannot be recovered, and the cancellation process may need to verify your identity to protect the safety of your account. Furthermore, even if your account is cancelled, we still have the right to keep some of your information within the scope allowed by laws and regulations.

To cancel the account, please find [My]-[Delete Account] in the app to cancel the account and follow the prompts. If you encounter any problems during the account cancellation process, you can contact us for help at any time.

Thank you for your understanding and support, and we are always committed to providing you with better services and a better user experience.

VII. Contact Us

If you have any questions about this privacy policy or data processing, or if you want to exercise your rights, you can contact us by sending an email to [email protected].

Thank you for taking the time to read our privacy policy! We look forward to providing you with quality service.